Legal notice

Legal Notice — Clara Valdés

1. General Information

In compliance with applicable regulations, users are informed of the identifying details of the party responsible for this website:

Hereinafter, "Clara Valdés", "the Store", "we" or "our". Access, navigation and use of this website implies acceptance of the conditions set out in this Legal Notice, without prejudice to any particular conditions applicable to specific services, promotions or purchases.

2. Purpose of the Website

The purpose of this website is to offer users information about the products marketed by Clara Valdés and to allow their purchase online. Clara Valdés reserves the right to modify, update, remove or add, at any time and without prior notice, any content, products, prices, promotions, designs, features or services available on the website, while respecting the rights acquired by consumers and the obligations established by applicable law.

3. Access and Use Conditions

The User agrees to use the website responsibly, lawfully and in good faith, in accordance with this Legal Notice and applicable law. It is expressly prohibited to use this website for unlawful or fraudulent purposes, or in ways that could harm Clara Valdés, other users or third parties. The User is responsible for the information provided during the purchase, registration or contact process and must ensure it is truthful, complete and up to date. Clara Valdés may restrict or suspend access to the website when it detects fraudulent, abusive or unlawful behavior, or behavior contrary to these conditions, within the limits established by law.

4. Products, Photographs and Descriptions

Clara Valdés strives to ensure that the photographs, descriptions, colors, features, measurements and other product information shown on the website are as accurate as possible. However, certain visual aspects — especially colors — may vary depending on the screen, device, settings or lighting used by the User, and such variations are not grounds for a claim. Photographs are illustrative in nature where the image so requires, and there may be small presentation differences that do not affect the essential characteristics of the product. Measurements may present small reasonable variations resulting from the manufacturing or measurement process. Nothing in this section limits the consumer's rights when the product received does not correspond to what was purchased.

5. Prices

The applicable prices are those shown on the website at the time the order is placed, except in the case of an obvious error. Prices are displayed in U.S. dollars (USD) unless stated otherwise. Clara Valdés may modify its prices at any time; price changes will not affect orders already correctly placed, except where legally permitted. In the event of an obvious and evident error in the price, availability or description of a product, Clara Valdés reserves the right to cancel the affected order — even after it has been placed — and will inform the customer and offer the corresponding alternatives in accordance with applicable law.

6. Product Availability

All orders are subject to availability. Although Clara Valdés takes reasonable measures to keep availability updated, there may exceptionally be a lack of stock after an order has been placed. When it is impossible to supply a product, we may cancel the affected order or order line and, where appropriate, refund the amounts paid for the unavailable item; this shall be our sole liability in such cases. The customer will be informed accordingly.

7. Orders and Fraud Prevention

Clara Valdés reserves the right to verify, refuse or cancel any order when there are reasonable grounds to suspect fraud, unauthorized use of payment methods, obvious errors or unlawful activity. We may request the additional information strictly necessary to verify the legitimacy of a transaction and may reject or cancel fraudulent or unlawful transactions as permitted by law. We may also limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

8. Shipping and Delivery Times

Delivery times indicated on the website are estimates only, counted from dispatch, and are not guaranteed. They may be affected by circumstances beyond Clara Valdés's reasonable control, including logistical incidents, carriers, customs, high-demand periods, weather, holidays or force-majeure situations. Any applicable import duties, taxes or customs fees are the responsibility of the customer. When an incident occurs, Clara Valdés will take the reasonable actions necessary to manage it, and possible delays will be handled in accordance with applicable consumer-protection rules. The customer must provide a correct and complete delivery address; Clara Valdés is not responsible for delays, losses or problems caused by incorrect or incomplete data provided by the customer, without prejudice to the store's legal obligations. See our Shipping Policy for full details.

9. Returns, Exchanges and Right of Withdrawal

Returns, exchanges, cancellations and the exercise of any right of withdrawal are subject to the Refund Policy available on the website and to applicable law. No provision in our policies is intended to limit or eliminate the non-waivable rights legally recognized to consumers. Where a Clara Valdés condition conflicts with a mandatory consumer-protection rule, the applicable regulation prevails.

10. User Responsibility

The User is responsible for damages caused by unlawful or fraudulent use of the website where such liability is legally enforceable. The User specifically agrees not to: introduce viruses, malware or other harmful technological elements; attempt unauthorized access to servers, accounts, databases or systems related to Clara Valdés; use the site for fraudulent activities; impersonate third parties; place orders using unauthorized payment methods; or copy or exploit protected content without authorization. Clara Valdés reserves the right to take the necessary technical and legal measures against such actions.

11. Limitation of Liability

Clara Valdés works to ensure the proper functioning and availability of the website but cannot guarantee that the service will be absolutely uninterrupted or free of technical errors. To the fullest extent permitted by law, Clara Valdés will not be liable for damages arising from circumstances beyond its reasonable control, interruptions of third-party services, general telecommunications failures, unavoidable cyberattacks despite reasonable security measures, or force-majeure situations; and our total liability shall in no case exceed the amount actually paid for the product giving rise to the claim. This exclusion does not apply where liability cannot legally be excluded or limited, nor does it prejudice the rights recognized to consumers.

12. Third-Party Links and Services

The website may contain links to, or use services provided by, third parties. Clara Valdés does not necessarily control the content, operation or policies of external websites and will not be responsible for content or actions of third parties over which it has no effective control, except where the law provides otherwise. The User must review the corresponding third-party conditions before using external services.

13. Intellectual and Industrial Property

The content of the website — including designs, texts, original photographs, logos, graphic elements, structure, content selection and other protectable elements — belongs to Clara Valdés or is used under the corresponding authorization or license. Their reproduction, distribution, transformation, public communication, commercial exploitation or unauthorized use is prohibited where it infringes intellectual or industrial property rights. Access to the website grants the User no property rights over such content. Clara Valdés reserves the right to take the corresponding actions against any unauthorized use of its rights.

14. Brand and Commercial Identity

The Clara Valdés business name, together with the logos, designs and other distinctive signs used by the Store, may not be used in a way that may create confusion as to their ownership, commercial origin or relationship with Clara Valdés. The foregoing is without prejudice to the rights of third parties and the legal protection applicable in each case.

15. User Accounts

Where the site allows the creation of an account, the User is responsible for maintaining the confidentiality of their access credentials and must notify Clara Valdés of any unauthorized use of their account of which they become aware. Clara Valdés may suspend accounts where there are reasonable grounds to suspect fraud, abuse, contractual breach or violation of applicable law.

16. Force Majeure

Clara Valdés will not be responsible for breaches or delays caused by events reasonably beyond its control, to the extent permitted by law — including natural disasters, conflicts, external strikes, serious transport interruptions, government restrictions, widespread telecommunications failures or similar situations. Once the cause preventing compliance has ceased, the corresponding obligations will resume when possible and legally appropriate.

17. Data Protection

The processing of Users' personal data is carried out in accordance with our Privacy Policy, available on the website. For any matter related to privacy or data protection, contact: claravaldesinfo@gmail.com.

18. Modification of the Legal Notice

Clara Valdés may modify this Legal Notice to adapt it to legislative, judicial, technical or commercial changes, or changes related to the operation of the website. Modifications will not be retroactive where this would harm rights acquired by consumers, except where legally appropriate. Users are advised to periodically check the current published version.

19. Applicable Law

This Legal Notice is governed by applicable law, without prejudice to the mandatory protection rules applicable to the consumer based on their place of residence. Any dispute will be submitted to the courts competent under applicable law, and the consumer is not deemed to waive the jurisdiction that legally corresponds to them.

20. Contact

For any inquiry related to the website, orders or this Legal Notice, contact:

Clara Valdés — Email: claravaldesinfo@gmail.com